Privacy Policy
Introduction
Welcome to https://choice-homes.thebestlocalpro.com (referred to as “Choice Homes,” “we,” or “our” throughout this policy). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy details how we handle information collected through our website, applications, services, and products, ensuring compliance with various global privacy regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- General Data Protection Regulation (GDPR) of the European Union (EU)
- Lei Geral de Proteção de Dados (LGPD) of Brazil
- California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Data Protection Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Protection of Personal Information Act (POPIA) of South Africa
Scope
This policy covers all aspects of our online presence, including our website, applications, services, and products. However, please be aware that it does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, so we encourage you to review those policies before using any such services.
Processing Activities
This policy outlines the practices related to:
- Using our applications and services as an authorized user.
- Visiting websites linked to this Privacy Policy.
- Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect a variety of personal data to enhance your experience and improve our services. The types of information we gather include:
- Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
- Payment Information: Transaction details, payment method information, and billing addresses used for processing payments.
- Financial Information: Data related to your financial status or transactions, if provided during purchases or when using our financial services.
- Purchase Information: Items bought from us, purchase history, and order details.
- Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication, analytics, and advertising purposes.
- Location Data: Geographic coordinates and location-based services data to provide location-specific services and improve our mapping features.
- Feedback: Opinions, suggestions, and reviews you choose to share with us.
- Social Media Information: Data from social media platforms when you interact with our content or use our social login options.
- Product Information: Details about products you view, search for, or purchase on our site.
We collect this data through various methods: user input forms, account creation processes, online interactions, automated technologies (like cookies and device identifiers), and third-party service providers.
Cookies
Cookies are small text files stored on your browser to enhance your browsing experience and provide certain services. We use cookies for several reasons:
- Strictly Necessary: These ensure basic functionalities of our website, such as account management and security.
- Preference: Remembering user preferences to personalize your experience.
- Analytics: Tracking site usage to improve our services and content.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.
Retention and Deletion
We retain personal data only for as long as necessary or required by law. The specific duration varies depending on the type of data and the purposes for collection. Once the retention period expires or when data is no longer needed, we securely delete or anonymize it to protect your privacy.
Security Measures
We implement robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:
- Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS certificates.
- Secure Storage: Personal information is stored in secure databases with restricted access.
- Access Controls: We employ role-based access controls to ensure that only authorized personnel can access sensitive data.
Your Rights (Based on Geographical Location)
Depending on your location, you may have specific rights regarding your personal data:
- Access: The right to request access to and receive a copy of the personal data we hold about you.
- Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): The right, in certain circumstances, to request the deletion of your personal data.
- Restriction: Limiting the processing of your personal data under specific conditions.
- Portability: Receiving a copy of your personal data in a structured, commonly used format.
- Objection: Objecting to the processing of your data for specific or direct marketing purposes.
- Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided in the “Contact Information” section below.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
Contact Information
If you have any questions, concerns, or requests regarding privacy or our data practices, please contact us:
- Email: [email protected]
- Address: [Provide physical address]
We value your trust in providing personal data to us, and we strive to ensure a secure and transparent experience.