Privacy Policy

Privacy Policy for https://choice-homes.thebestlocalpro.com

Introduction

Welcome to https://choice-homes.thebestlocalpro.com (hereafter referred to as “Choice Homes”, “we”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, application users, and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website located at https://choice-homes.thebestlocalpro.com.
2. Any mobile or desktop applications developed by us and made available for download.
3. Services and products offered through our platform.
4. Interactions between users and our team, including customer support and communications.

Please note that this policy does not extend to third-party platforms, services, or websites linked from our site, which have their own privacy policies governing data collection and usage. We encourage you to review these policies before engaging with any such external entities.

Processing Activities

This Privacy Policy outlines the various ways we process your personal data:

1. User Accounts: When you create an account with us, we collect and store your account information, including your name, email address, and password.
2. Payments: We securely process payment information when you make transactions through our platform, such as credit card details and billing addresses.
3. Financial Data: This includes tracking financial metrics related to our services for analytical purposes.
4. Purchase History: Details of your purchases, including products or services acquired from us, are maintained for record-keeping and improvement of our offerings.
5. Mobile Device Identifiers: We may collect unique device identifiers and mobile phone numbers for the purpose of sending transactional notifications.
6. Location Data: With your consent, we can access location information to provide personalized content or services.
7. Feedback and Reviews: Any feedback, comments, or reviews you submit to us are stored to enhance our services and improve user experiences.
8. Social Media Integration: When you connect your social media accounts to our platform, we may collect and store data from those accounts (as permitted by your privacy settings).
9. Product Interaction: Information about the products you view, interact with, or purchase is collected for personalized recommendations and marketing purposes.

Personal Data Collection Methods

We gather personal data through multiple channels:

1. Direct Input: You provide us with information when creating an account, filling out forms, making purchases, or contacting our support team.
2. Automation: Our systems automatically collect certain data during your interactions with our platform, such as device information and browsing patterns.
3. Third-Party Providers: We may receive personal data from third parties who assist us in providing services, performing analytics, or verifying user identity (subject to their respective privacy policies).

Cookies Policy

We use cookies and similar tracking technologies for several purposes:

1. Strictly Necessary: These cookies enable core functionality and improve your experience on our site, such as keeping you logged in or maintaining your session.
2. Preferences: We use these to remember your preferences, language settings, and other customization options.
3. Analytics: Analytics cookies help us understand how users interact with our platform, allowing us to optimize performance and user experience.

Users can manage their cookie choices through our Cookie Manager, where you can control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies that comply with applicable laws and regulations:

1. Retention Periods: Personal data is retained for as long as necessary to fulfill the purposes it was collected for, including compliance with legal obligations.
2. Deletion: Once the retention period expires or when you request deletion, we securely delete or anonymize your personal data.

Data Security Measures

Protecting your data is a top priority. We implement robust security measures to safeguard your personal information:

1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
3. Access Controls: Our systems have access controls to ensure only authorized personnel can view or modify sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with such information, we will take steps to delete it and discontinue any services offered to them.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

1. Access: You can request access to the personal data we hold about you, along with details of its usage.
2. Rectification: The right to have inaccurate or incomplete data corrected.
3. Erasure (Right to be Forgotten): Under specific circumstances, you can request the deletion of your personal data.
4. Restriction: You may limit our use of your personal data in certain situations.
5. Data Portability: This allows you to receive a copy of your data in a structured format and transfer it to another controller.
6. Object: You have the right to object to the processing of your data for specific purposes, such as direct marketing or profiling.
7. Non-Discrimination: You cannot be discriminated against for exercising your data subject rights.
8. Appearances/Complaints: If you believe we’ve mishandled your data, you have the right to file an appeal or complaint with us or relevant authorities.

To exercise any of these rights, please contact our Data Protection Officer using the information provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notification on our website when significant changes are made, and you can review the updated policy by accessing it directly from our site.

Contact Us

For any privacy-related inquiries, feedback, data access requests, or complaints, please contact us:

• Email: [email protected]
• Address: Privacy Team, Choice Homes, [Your Company Address]

We are committed to promptly addressing your concerns and ensuring transparency in our data handling practices.